Frequently Asked Questions

Find answers to common questions

Orders & Shipping

Standard shipping takes 4 to 7 business days across India. Custom amigurumi orders are hand-crafted within 2 to 3 days before dispatch. You will receive an SMS and email with tracking details as soon as your package leaves our studio.
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Yes! A tracking link is automatically emailed and sent via WhatsApp/SMS upon dispatch. You can also track your order status directly from your Account Dashboard.
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We accept 100% secure payments via Razorpay supporting UPI (Google Pay, PhonePe, Paytm), Credit/Debit cards, Net Banking, and digital wallets.
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Craft Quality & Materials

Yes! All amigurumi toys are crocheted with premium, hypoallergenic yarns and stuffed with certified non-toxic polyester fiberfill. Safety eyes are installed with heavy-duty internal locking washers. For newborns, we also offer embroidered features upon request.
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We stock 100% combed cotton yarn, milk cotton yarn, premium anti-pilling acrylic yarn, fluffy mohair, and recycled t-shirt yarn for macrame and baskets.
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Care & Custom Orders

Hand wash in cool water with a mild baby or wool shampoo. Gently press out moisture in a clean towel without twisting, reshape the plushie, and lay flat to dry in a shaded, well-ventilated spot.
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Yes! We love custom creations. Simply contact us via WhatsApp (+91 91156 75670) or submit a ticket with your reference photos, colors, and timeline.
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